Acceptable Use Policy

1. Scope

This policy applies to everyone using this website, the client portal, the AI Agent Studio and any API or endpoint we expose.

2. Prohibited activity

Unlawful use, or use that infringes intellectual property, privacy or contractual rights.

Uploading malware, attempting to bypass authentication, quotas, role checks or rate limits, or probing infrastructure without written authorisation.

Scraping, reselling or reverse engineering the service, or sharing account credentials.

Submitting personal data of others without a lawful basis, and submitting special-category data (health, biometric, financial identifiers) unless it is required for an agreed engagement and covered by a written agreement.

Generating content that harasses, defames, deceives, or facilitates violence, self-harm, weapons development or serious crime.

Using outputs to make automated, unreviewed decisions about individuals in employment, credit, housing, insurance, healthcare, education or law enforcement contexts.

3. Fair use of quotas

Agent-run and upload allowances are per account and per billing period. Automated pooling of quotas across accounts, or scripted bulk submission designed to circumvent limits, is a breach of this policy.

4. Enforcement

We may throttle, suspend or terminate access, withhold outputs, and where necessary report activity to authorities. We investigate reported abuse and act proportionately.

5. Reporting

Report suspected abuse or security issues to legal@his-ai-agency.com.